Information Security
Remote Access Services
CPS Remote Access Service Request Process
You can request access to the CPS Remote Access solution by:
NOTE: Only principals and technology coordinators may submit online service desk tickets.
New Connect Remote Access Site (http://connect.cps.edu)
If you have been added to the new Remote Access system please refer to the
MS Windows: Quick Installation Guides for Windows
Apple Macintosh: Quick Installation Guides for Apple Macintosh
Minimum Requirements:
Your PC system should meet the following set of hardware/software Minimum Requirements. Additionally, your PC should have current Anti-Virus software and recommended OS/Application patches installed.
Client Installation Guides
Please refer to the Quick Installation Guides has defined above for simple installation procedures. This is a service you can easily install on your own.
Frequently Asked Questions
The answers to the most frequently asked questions could be found in the Remote Access FAQ's.
Troubleshooting and Support Information
For additional troubleshooting and help with your installations please refer to the
MS Windows: Troubleshooting Guide for Windows
Apple Macintosh: Troubleshooting Guide for Apple Macintosh
If you a are a Remote Access client experiencing problems, please view the FAQs, call the IT Service Desk at 773-553-3925, option 9, or submit an online IT Service Desk request at http://ithelp.cps.k12.il.us.
NOTE: Only principals and technology coordinators may submit online service desk tickets.
Support Links
Please refer to the Support Links Website page Remote Access Support Links. |
Remote Access